Chapter 1 Context of Supply Chain Management 1
1.1 Evolution of Supply Chain 1
1.2 What Is Supply Chain? 3
1.3 What Is Supply Chain Management (SCM)? 12
Summary 22
Key Terms 23
Discussion Questions 23
Chapter 2 Network Design 25
2.1 The Importance of Network Design 25
2.2 The Network Design Process 28
2.3 Audit the Current Supply Chain 28
2.4 Design the Network Structure 30
2.5 Facility Positioning 39
Summary 59
Key Terms 60
Discussion Questions 60
Chapter 3 Demand Forecasting 62
3.1 Introduction 62
3.2 Principles of Forecasts 63
3.3 Factors Influencing a Forecast 64
3.4 Steps of Demand Forecasting 67
3.5 Forecasting Methods 71
3.6 Measurement of Forecast Error 97
3.7 Selecting Appropriate Forecasting Techniques 101
3.8 CPFR 103
Summary 105
Key Terms 106
Discussion Questions 107
Chapter 4 Managing Inventory in a Supply Chain 109
4.1 Introduction 109
4.2 Definition of Inventory 110
4.3 Purposes of Inventory 112
4.4 Definition of Inventory Management 114
4.5 Factors Affecting Inventory Management 114
4.6 Inventory Management Models with Stable Demand 120
4.7 Inventory Management Models with Demand Uncertainty 139
4.8 Inventory Management in Practice 171
4.9 Demand Aggregation 176
Summary 185
Key Terms 188
Discussion Questions 188
Chapter 5 Supply Chain Coordination 191
5.1 Introduction 191
5.2 Bullwhip Effect 192
5.3 Factors Affecting the Coordination of a Supply Chain 196
5.4 Measuring the Bullwhip Effect 200
5.5 Methods to Achieve Coordination 202
5.6 The Impact of Centralized Information on the Bullwhip Effect 209
5.7 Supply Chain Coordination in Practice 210
Summary 212
Key Terms 213
Discussion Questions 213
Chapter 6 Sourcing and Procurement 215
6.1 Introduction 215
6.2 Sourcing 216
6.3 Outsourcing 219
6.4 Sourcing Strategies 231
6.5 Sourcing Base Analysis 234
6.6 Collaboration Between Suppliers and Buyers 245
6.7 Procurement 246
6.8 E-Procurement 248
6.9 Challenges Affecting Sourcing 250
Summary 251
Key Terms 253
Discussion Questions 253
Chapter 7 Supply Contracts 256
7.1 Introduction 256
7.2 Sequential Supply Chain 257
7.3 Supply Contracts in Make-to-Order/Make-to-Stock Supply Chains for
Strategic Components 261
7.4 Supply Contracts in Make-to-Order/Make-to-Stock Supply Chains for
Strategic Components 274
7.5 Supply Contracts for Nonstrategic Components 278
Summary 280
Key Terms 281
Discussion Questions 281
Chapter 8 Transportation 283
8.1 Definition of Transportation 283
8.2 Transportation Modes 285
8.3 Selecting the Transportation Mode 293
8.4 Ownership of Transportation 295
8.5 Transportation Network Design 297
8.6 Tailored Transportation Strategy 306
Summary 307
Key Terms 308
Discussion Questions 309
Chapter 9 Revenue Management 310
9.1 Defining Revenue Management 310
9.2 Understanding the Price and Demand 312
9.3 Pricing for Multiple Customer Segments 314
9.4 Capacity Allocation to Multiple Customer Segments 315
9.5 Dynamic Pricing 317
9.6 Pricing for Seasonal Demand 319
Summary 320
Key Terms 321
Discussion Questions 321
Bibliography 323
